1. Store Information

This website is operated by AROVA NEW LTD.

Registered address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.

For privacy-related questions, you can contact us at contact@purenesteco.com.

2. Information We Collect

When you visit our website, place an order, contact us, or interact with our store, we may collect information such as your name, email address, phone number, shipping address, billing address, order details, payment confirmation, and customer support messages.

We may also collect technical information such as your IP address, browser type, device information, pages viewed, and website activity to help us improve your shopping experience.

3. How We Use Your Information

We use your information to process orders, arrange shipping, confirm payments, provide customer support, send order updates, improve our website, prevent fraud, and deliver a smooth shopping experience.

We may also use your contact information to send important updates about your order, our store, or customer service matters.

4. Payments and Security

Payments are processed through secure payment providers. PureNest does not store your full payment card details. Payment information is handled securely by the available payment gateways used at checkout.

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

5. Order Fulfillment and Shipping Partners

To complete your order, we may share necessary information with shipping carriers, fulfillment partners, suppliers, payment processors, and service providers involved in processing and delivering your purchase.

Some products may be shipped directly from our manufacturing partners or suppliers. Only the information required to process and deliver your order is shared.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve website performance, remember preferences, analyze traffic, support checkout functionality, and improve your overall shopping experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Marketing Communications

If you choose to subscribe to our emails or marketing updates, we may send you product news, offers, store updates, or helpful information related to PureNest.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in our emails or by contacting us at contact@purenesteco.com.

8. Sharing Your Information

We do not sell your personal information. We only share information when necessary to operate our store, process payments, fulfill orders, provide support, comply with legal obligations, or protect our business and customers.

9. Data Retention

We keep your information only for as long as necessary to complete orders, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, and maintain accurate business records.

10. Your Rights

Depending on your location, you may have the right to request access to your personal information, ask for corrections, request deletion, withdraw consent, or object to certain processing activities.

To make a privacy request, please contact us at contact@purenesteco.com.

11. Third-Party Links

Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their policies before sharing personal information with them.

12. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

PureNest may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website after changes are published means you accept the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at contact@purenesteco.com.